debbie kneale

Booking terms and conditions

Ensure the email you give during the booking process remains current, because this is how we will contact you.
Please note - secure payments are made via Ideal Performance Training.
 
Bookings are accepted only with agreed payment. Payments are accepted in GBP
Payment reserves your place(s) or access and all monies are non refundable*, though you may send someone in your place on live events, please call to confirm.


If you have any health, medical issues or additional learning requirements, please call to discuss in confidence PRIOR to booking, so we can ensure we best serve your needs.

Where the Plus or Super training packages are chosen, course manuals / CD's are usually sent out within 48 hours for those studying online, or to arrive about two weeks prior to your chosen training date for live courses. Any bookings made less than 2 weeks before live training will receive course material at the event.

Students enrolled onto online training are responsible for keeping their personal login details private.

 As a bonus all bookings receive an automatic subscription to our free e-news. You may unsubscribe from this easily at any time, but we hope you will find it enjoyable and beneficial and won't want to miss it!

*In the unlikely event we had to cancel any live event, you would be offered a free transfer or full refund. If there was a necessity for a change to an advertised course location or date, we will always try to give customers as much advance notice as possible of any such change. If the customer is unable to attend at the revised location or date we will credit 100% of any prepaid tuition fees towards another training, or provide a refund if requested. However we will not be liable for any other costs incurred, including any travel or accommodation charges students may have already paid.

 


Please click 'BACK' in your browser bar to return to booking page.